Privacy Policy

Last updated: May 2026

At Eau de Nuit, we are committed to protecting your privacy with the same precision and care we apply to our formulations. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following information:

• Personal identifiers: name, email address, shipping and billing address, telephone number
• Payment information: processed securely via our payment provider; we do not store card details
• Order history and preferences: products purchased, wishlist activity, and communication preferences
• Device and usage data: IP address, browser type, pages visited, and referring URLs, collected via cookies and analytics tools

2. How We Use Your Information

We use your data to:

• Process and fulfil your orders
• Communicate with you regarding your order status, account, or enquiries
• Send you carefully curated communications about new products, exclusive offers, and skincare guidance — only with your consent
• Improve the performance and personalisation of our website
• Comply with our legal and regulatory obligations

3. Cookies

We use cookies and similar technologies to enhance your experience on our site. Essential cookies are required for the site to function; analytical and marketing cookies are used only with your consent. You may manage your cookie preferences at any time via your browser settings.

4. Sharing Your Information

We do not sell or rent your personal data. We share your information only with trusted third parties who assist in operating our business — including payment processors, logistics partners, and analytics providers — all of whom are bound by strict data protection agreements.

5. Data Security

We employ industry-standard security measures to protect your information against unauthorised access, alteration, or disclosure. Our website uses SSL encryption for all data transmissions.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your jurisdiction, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent to marketing communications at any time by clicking 'unsubscribe' in any email we send you, or by contacting us directly.

8. International Transfers

Eau de Nuit is based in Switzerland. If you are accessing our site from outside Switzerland, please be aware that your information may be transferred to and processed in Switzerland or other countries, in accordance with applicable data protection law.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any material changes will be communicated to you via email or a notice on our website.

Contact

For any questions or requests relating to your personal data, please contact us via our contact page. We are committed to addressing your concerns promptly and transparently.